On Nov 30, 2017, Francis told us that for $40.00 she would take pictures of us and would then send them to us digitally via email. Well, how disappointing that now we find that's not the case and we must pay additional money in order to receive our pictures. You took us for $40 but we will most definitely file a complaint with Norwegian Cruise Line of this deception of Waist High Photo that was used on their Stingray City Sandbar excursion. We will also post our experience with your company on Cruise Critic, our email contacts, Facebook friends, and as many travel sites as possible. If what Francis told us was inaccurate, then you need to have her explain the way it works rather than collect $40 (cash) and not explain that there will be an additional cost to actually purchase the pictures. Francis took excellent pictures and it’s so disappointing that after paying what she requested, we have no pictures of our wonderful experience.